Privacy Policy

Privacy Policy

Effective Date: 2 February 2025

At Door 2 Door Cargo International, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and protect your data when you use our services and visit our website. By accessing or using our website or services, you consent to the practices described in this policy.

Information We Collect

We collect several types of information in order to provide and improve our services:

Personal Information

When you use our website, we may collect personal information, such as your name, email address, phone number, business name, shipping address, billing information and any other data you voluntarily provide to us while interacting with our services.

Non-Personal Information

We may also collect non-personal information that includes, but is not limited to, your browser type, operating system, device type, IP address, geographic location and browsing behavior. This data helps us analyze trends, administer the website and improve your experience.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies allow us to track activity, remember preferences and collect usage data. You can manage or disable cookies through your browser settings.

How We Use Your Information

We collect several types of information in order to provide and improve our services:

• Providing Services: To deliver the services you request, including processing orders, managing your account and responding to inquiries.
• Improving Services: To enhance the functionality and performance of our website and services, ensuring a better user experience.
• Communication: To send you important updates, promotional content, newsletters and information relevant to your interests. You can opt-out of promotional emails at any time.
• Security and Fraud Prevention: To monitor and protect our services from security threats, fraud, or illegal activities.
• Compliance: To comply with legal obligations and enforce our terms of service.

How We Share Your Information

We value your privacy and only share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party companies that help us operate our website and services, such as payment processors, shipping carriers and marketing partners.
• Legal Requirements: If required by law, or in response to legal processes such as a court order or subpoena, we may disclose your information to comply with legal obligations or protect the rights of our business, customers and partners.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity and you will be notified of any changes to how your information is handled.

Data Security

We take the security of your personal information seriously. We implement industry-standard measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to safeguard your information, please understand that no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

Data Security

We take the security of your personal information seriously. We implement industry-standard measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to safeguard your information, please understand that no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request corrections or updates to inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions.
• Objection to Processing: You may object to the processing of your personal data in certain circumstances.
• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
• Withdrawal of Consent: You can withdraw consent for data processing at any time, where applicable.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

International Transfers

If you are located outside of [Your Country], please note that your personal data may be transferred to, stored and processed in countries that may not have the same data protection laws as your home country. By using our website and services, you consent to the transfer of your personal data to these countries, including [Your Country].

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected information from a child, please contact us immediately to have that information removed.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes to this policy will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Door 2 Door Cargo International

Address: Suite 1005, 10th Floor, Al Najeebi Tower, Saddar, Karachi, Pakistan

Email: [email protected]

Phone: +92 336 2143021

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined within it.